e-mail: wonglisa@gmail.com

writing + marketing + experience design

work

CRITICAL MASS // interactive marketing agency
Senior Content Writer, 2004 to present

I write. For websites, banners, e-mails and the occasional audio script. I work with awesome designers and information architects to develop creative solutions that are engaging and functional.

When doing a site redesign, I'll audit the site content and create a content strategy as a road map for content creation. This may include doing a competitive analysis as well as researching best practices.

Clients: Adidas, Albertsons, BFGoodrich Tires, Best Buy, Calgary Economic Development,
Dell, Frontier Airlines, The Home Depot, Hyatt, Pampers, Panasonic,
Smithsonian Magazine, Uniroyal Tires, USAA

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THE CITY OF CALGARY // Corporate Data Access & Marketing
Marketing and Web Business Analyst, 2002 to 2003

I was responsible for the marketing of three websites: Calgary eMaps, City Online and the Calgary Online Store. I did a little bit of everything here: I wrote copy (direct mail, print ads, brochures and press releases), developed marketing plans that included both traditional and online, managed development of communications materials and coordinated measurement of web statistics.

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ANDURO TECHNOLOGIES // interactive marketing company
Internet Marketing Specialist, 2002


Besides writing optimized copy to improve search engine rankings, I also helped develop search-friendly websites for numerous cllents.

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SHOPWIRELESS.COM // online retailer of consumer electronics
Interactive Marketing Specialist, 1999 to 2001


I love a jack-of-all-trades kind of job. At ShopWireless, I created website content and newsletters, designed graphics for the website and print materials, and bought online media. I also became an expert of all things electronic.

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NORADA CORPORATION // Web Address Book
Marketing Developer, 1998 to 1999


Web Address Book was one of those great early dot-com ideas - manage all of your contacts online! I helped with the online marketing and public relations - writing copy for marketing, help documentation and press releases.

school

THE MEDIA CLASSROOM
eCommerce Website Developer Certificate, 2001

  • HTML, JavaScript, Dreamweaver UltraDev, Flash, Adobe Acrobat

THE UNIVERSITY OF CALGARY
Bachelor of Commerce, 1998

  • Major in Marketing
  • Courses: Marketing Communications, Advertising and Promotion Management, Consumer Behavior, International Marketing, Business Writing and Technical Writing

software

  • Microsoft Office (Word, Excel, PowerPoint, Publisher), Adobe Acrobat, Illustrator, Dreamweaver

interests

  • Travelling, photography, food and poker